How the work is usually scoped
Engagements almost always begin with one urgent symptom: an ERP sync that breaks every peak season, a catalog that cannot be launched into a new market, a support team answering questions the system could answer itself.
We start by mapping what is actually connected to what, because in most organizations no current diagram exists. That map is the deliverable of the first phase, and it is usually the first time anyone has seen the whole picture in one place.
- Architecture audit: systems, data flows, ownership and every manual workaround in between
- Target-state design with sequencing, so the highest-risk dependency is addressed first
- Build and migration, with monitoring and reconciliation from the first deployment
- Ongoing operation, or documented handover to your internal team
What we do not do
We are not a retainer that reports on last month's traffic. We do not resell platform licenses, and we take no commission on the software we recommend, which is what lets us tell you when the tool you already own is fine.
If your problem is genuinely a marketing problem, we will say so and point you elsewhere. Systems work is expensive and it should be reserved for problems that are actually structural.